CenITex Reduces Critical Outages on Production Platform

CenITex Reduces Critical Outages on Production Platform

Project Description

CenITex is a Victorian CenITex is an Information and Communications Technology shared services agency, set up by the Victorian Government to centralise ICT support to government departments and agencies.

CenITex operated an enterprise production Veritas VCS active cluster environment that supported critical business applications and services.  This overall system and attached users were experiencing significant and frustrating outages.

What we Did?
Our approach of addressing underlying causes using continuous and pro-active behaviour measurement, root cause analysis, rectification, staff training, event correlation and configuration review provided a valuable benefit to CenITex and its customers in system availability and stability.
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