Our MSSP customers already benefit from our Security Incident Response service. However, this service is also offered to our non-MSSP customers. If you have either suffered from an incident or want to be prepared for one, this service may be what you are looking for. The service includes

• 24 x 7 Security Incident Response team ready with the tools to help you in a time of stress
• Our service will help to contain and recover from the incident, aiming to eradicate the threat. This includes identification and removal of unauthorized resources and configuration including external and persistent access.
• Security Forensics to identify the root cause of the incident, whether that is through a misconfiguration, a software vulnerability, compromised credentials, third party access or even insider threat.
• A report of the incident, the outcome, the remediation steps, the root cause and the recommendations to reduce the risk of future compromise.
• If required, liasion with the AWS Critical Incident Response Team (CIRT)

The service is available as a one off activity or under an ongoing arrangement.

In addition, we can work with you to help develop an internal security incident response process and take your key teams through incident response workshops to be prepared should the worst happen.